Refund

If you are not satisfied with the Tayseer’ s finance platform, you have the right to apply for a refund of your current eligible balance, subject to the Cancellation clause below:

● If you decide to apply for a refund of admin fees, the Company, at its sole discretion may deactivate all logins and application.

● Refunds will be done only through the original mode of payment.

● Before commencing with the refund process, Tayseer Finance may request, at its sole discretion, for you to provide us with one or more of the Verifying Documents that are mentioned above.

● Customer has the right to request for a refund of admin fees paid at the beginning of application before the signing of contract, after the contract being signed, the customer has to follow the early termination of contract procedure.

● Customer is allowed to request for a refund of access amount in his/her account and it will be done only through the original mode of payment.

● Please consider that it may take up to 48 hours for our customer care team to approach your request. Our team will contact you to confirm your request or to ask for additional information if necessary.

Cancellation

● By law, Tayseer Finance allows you to cancel your application until the date you officially signed the contract. You may also cancel at any time when you are not satisfied with your results.

● ALL DEPOSITS ARE FINAL AND NON-REFUNDABLE ONCE THE CONTRACT IS SIGNED.

● You may request to withdraw your available eligible balance in your account, subject to this Policy. If you believe an unauthorized payment was made using your card or an unauthorized transaction was made from your account, please contact our customer care department promptly when you become aware of such occurrence, and we will do our best to assist you with the matter.