Methods Of Payment

There are multiple payment methods that allow you to choose the appropriate method for you as shown below:

• Payment by (Mada / Visa / Mastercard) through Tayseer Online or Tayseer finance mobile App (our preferred)
• Payment through SADAD payment system (Biller: Tayseer Arabian Company, Biller Code:052)
• Payment in cash or through credit cards (Mada / Visa / Mastercard) at the branches
• Salary Deduction from your current account with a local bank
• Transfer through ATMs from your bank account or online banking or phone banking

Driving Authorization

The first driving authorization is issued by adding the name of the customer as an actual user on the vehicle registration card when signing the lease and delivered to you upon receipt of the vehicle. You must issue an internal driver's authorization for the additional driver if you wish.

Renewal Of Driving-Authorization

You can apply for renewal of the driver's additional driving authorization through Tayseer Online or visiting one of our branches with the required documents and it will be obtained immediately.

Required Documents :

• A copy of the ID is valid
• Copy of valid driver's license
• Car registration card

Important note :

To renew the authorization, the customer must commit to paying the monthly rent on the agreed date.

Additional Driver Authorization Letter

You can delegate one additional driver to drive the fiannced car through Tayseer Online services by uploading the required documents provided that they are those who have a relationship with you from first-degree or your employees and your sponsorship if they are non-Saudis and have a valid Saudi driver's license. The age of the driver is at least 21 years And at least 65 years.

Required Documents:

• Copy of authorized person ID + Driving licence
• Copy of car registration card (Istimarah)
• driving authorization issuance form

Important note :

If the additional driver is not under customer’s sponsorship, a letter from the sponsor must be obtained and stamped by chamber of commerce. Ensure that there are no traffic violations on the identity number of the person to be authorized.
The age of the person to be authorized is not less than 21 years.Payment of authorization fees through one of the available payment channels.Authorized person mobile number must be registered with (Absher) Additional fees might be requested if the age of authorized person is under 21 years old.

Travel By Car Outside Saudi Arabia

You can travel by car outside the Kingdom of Saudi Arabia when you have the mandate of international driving authorization, as the internal authorization letter is not supported outside Saudi Arabia..

To obtain international driving authorization, please follow the following:

• Upload required documents
• An exit and return visa are required for expatriates.
• Pay the required installments for travel in advance
• Payment of international authorization fees ( GCC / Egypt & Jordan )

Important Notes :

• The country to which it is traveling is one of the permitted countries according to the company policy, and the company has the right to refuse to grant the international authorization without giving reasons
• For international authorization, the customer must be committed to paying the monthly rent
• Provide Saudi guarantor for expatriates customers to obtain driving authorization letter to travel to Egypt and Jordan
• Commitment to pay monthly installments
• Mobile number registered in (Absher)

Renewal Of Car Registration Card

You can apply for renewal of the istimarah through online services web page by uploading the required documents with the payment of renewal costs and fees and you will be contacted to receive the card if there is expiry date in the registration card.

Required Documents:

Copy of the periodic inspection of the vehicle is sealed and in force

Copy of Gov, fees payment

Important note :

• Payment for renewal through gov services in your bank services
• Please follow the steps to renew the card 15 days before the end of the period to allow sufficient time for the renewal process and avoid delaying payment. If the card is expired for more than 15 days, the delay penalty is borne by the customer.

Issuing a Replacement For The Car Plate

When the vehicle registration card is lost or stolen, the customer must follow the following procedures:

Submit the request through electronic services page, we will come back to you with a letter addressed to the police and a letter to traffic will be provided. please follow then the steps:

• Visit the nearest police station to file a report of the loss of plate number and hand them over the police letter
• Visit the nearest traffic center and provide them with the traffic letter and submit a request to reissue the plates
• Payment of fees for issuing plates at the Traffic Center 100 SAR at the bank ( Gov. payments)

Required Documents :

• Copy of valid identity
• Copy of car registration card

Additional Car Key

The Company shall deliver to the Customer one key for the vehicle and retain the spare key and the sparekey shall be delivered to the customer in the event of the transfer of ownership of the Car to him/her.

However, if the customer wants to get the spare key, he / she must submit a request to get spare.

Important note :

After submitting a request to get spare key, we will deliver the spare key to Tayseer finance branch, customer has to return the key within 3 days otherwise we will circulate the car through police.

Death Procedures

In case of death to customer, his/her legal heirs should choose from the 4 options below:

• The continuation of the heirs or the legal agent in the lease contract to be signed an alternative lease with the remaining installments after the study of his credit.
• Purchase of the car by the heirs or the legal agent, according to the amount of early settlement
• Waiver of the contract to another person, as applicable to the new customer
• The heirs shall return the car to Tayseer Finance immediately upon the death of the customer, provided that they pay any premiums and/or amounts due for the closing process by assessing and closing the car or transferring the contract to one of his heirs.

Required Documents :

• The origin of the client's death certificate
• The origin of the inheritance legal note
• Legitimate letter of a person representing the heirs (legal agent) + the origin of his identity

Important note :

For car lease financing contracts concluded after the date of August 1, 2020, the lessee is exempt from the debt and ownership of the vehicle is transferred to the legal heir.

Insurance And Car Accidents

The first insurance policy is issued automatically when you sign the lease and are delivered to you by SMS at the time of your receipt of the vehicle and in the event of an accident:

• No third party or party should be waived
• Contact Najm Company on 920000560 to issue a report on the incident and ensure that you get the check receipt (original)
• Our insurance broker company must be notified of the accident immediately by submitting the application through http://eservices.ihcsystem.com/en/claim and the object by contacting them to know the procedures with the delivery of the documents required to open the claim, please note that the report must be submitted within a maximum period of 30 days from the date of the accident to accept the claim
• Follow the insurance company's instructions and guidelines for vehicle inspection and repair, and follow the insurance company's guidelines for cities with no branches.
• When you have any questions, please call the company's unified number: 920010181

Additional Required Documents :

• Police report in case of theft
• Civil defense report in case of fire and drowning
• In the event of an accident outside the Kingdom, the customer must authenticate the accident report from the Saudi Embassy in the country where the accident occurred. If the customer repairs the car in the country where the accident occurred, a picture of the car shall be brought before the accident and after the accident. Insurance.

Documents required to open a claim with the insurance company

• The origin of a Najm's report or traffic
• Origin of car repair permission
• Image of the report and the incident location
• Valid driving authorization letter
• Copy of the driver's license (the form) with valid driver's license and identification card at the time of the accident
• When it is not possible to operate the car, the customer can tow to the agency and submits the invoice for the towing of the car to the agency to be compensated for the towing fee in accordance with the terms and conditions of the insurance
• Letter addressed to third party insurance when fault rate on our customer is 0%

Important notes to be observed:

• The customer must not give any acknowledgment of responsibility or promise to pay or reject any financial claim without the written consent of Tayseer Finance.
• Do not release or waive the other party responsible for the incident without the written consent Tayseer Finance
• Do not repair the car in the case of the accident without the written approval of the Tayseer Finance
• The driver must have a valid license and a authorized from Tayseer Finance
• Any compensation transfer issued on behalf of Tayseer Financing company will not be paid to the customer until the customer make the necessarily repair and bring the vehicle to our branch for inspection then we will transfer the compensation amount to customer’s bank account.
• As a customer, you must take all measures to prevent the vehicle from being stolen or damaged, as the theft is caused by your negligence as a customer not covered by the insurance.

General exclusions from the insurance policy

• The insurance policy does not cover any vehicle if it is leased to others, used for transport or used commercially
• The insurance policy does not cover any accident, loss or liability if the insurance company is not notified 30 days after the date of the accident
• The insurance policy does not cover any accidents that are due to traffic violations as follows: Red Signal passing/ Reverse Traffic / Over speed / drifting / When the driver is under the influence of drugs or alcohol or medical drugs that are not allowed to drive after handling / any traffic violations referred to in the insurance policy
• The insurance policy does not cover any accident, damage, loss, damage, or liability that occurred in any country or country at war, riot or attack on authority.
• The insurance company has the right to consider that the vehicle is in a state of total loss if it believes that repair is not economically feasible
• In the case of theft: bring a preliminary circular from the police, and after 45 days of the preliminary circular and the car was not found, an additioanl circular must be brought..

Car Ownership Transfer

When you pay all your installments and wish to own the car, please apply by requesting to transfer the ownership through electronic services, upload the required documents, fill in the required forms, and pay the transfer costs.

Required Documents :

• Copy of car registration card
• Copy of valid identity
• Copy of valid driver's license
• Copy of the periodic inspection of the vehicle is sealed and in force in case the periodic inspection is expired or has less than 60 days in validity.
• Car insurance on the new owner's identification number through the insurance website: www.tameeni.com
• For expats: The total number of cars owned by is two vehicles should not be exceeded.

Important Notes :

• All existing traffic violations must be paid for new owner of the car
• The ownership transfer amount must be paid for Tayseer Finance at SAR 172.5
• The Ownership transfer gov. fees 150 SAR to paid through ATM.
• Extension of Insurance fees must be paid in case of delay from applying for transfer of ownership after 30 days from the end of the contract

Breach Of Contract

Among the advantages of leasing finance for cars is the possibility of canceling (stop) the customer contract and return the car to the company at any time during the contract period provided that the following customer follows:

• Payment of all outstanding and outstanding amounts up to the date of delivery
• Payment of any traffic violations during the lease period

Important note :

• Permissible kilometres per year 24.000 km, equivalent to 2000 km per month.
• The kilometres are calculated on a monthly basis from the date of approval until the date of canceling the contract. In case of exceeding the permitted number of kilometres, the customer must pay SR 0.50 per additional kilometre
• The customer shall bear the cost of the repairs of the vehicle resulting from the misuse after reviewing the repair costs by the maintenance workshop at the agent.
• Paying 3 monthly installments in advance
• Calculating the Actual monthly fare for the car and close the contract and inform the customer with required amount after closing the contract.

Car Registration Cancellation

In case the customer wishes to cancel the car plates and send them to the damaged cars yard, you must submit a request through online services and make sure of the following:

• Account statement with balance (zero).
• Payment of additional insurance fees if any.
• Car registration card.